To worry is to be. To be is to worry.
Is it my imagination or do some companies put in extra effort, effort above and beyond the call of duty, to go out of their way to annoy the freaking hell out of potential customers? If world leaders worked as hard at solving world problems as some companies work at pissing people off there would [...]
Alan Turing was a brilliant British mathematician, cryptography expert and computer scientist who was persecuted for his open homosexuality. That persecution even included prosecution for homosexual activities, which were illegal in England at the time. The persecution continued until Turing’s suicide in 1954. He ingested cyanide. His mother disputed that it was suicide. She suggested [...]
OK people, what I’m about to say isn’t pleasant, but it needs to be said. And, when I say “people,” make no mistake, I do mean you””not the person looking over your shoulder while you read this at work when you both should be doing something productive; not your mother, father, sister or brother; not [...]
CustFrust Food Products Inc. is a global leader in the production of prepared custard products. In the past, the mainstays of its business were its Jar/o/CustardTM, Tin/o/CustardTM, Tub/o/Custard TM and Cup/o/CustardTM products. However, lately, it has taken the culinary world by storm with its innovative Hardened/Custard/on/a/StickTM. Breaking the normal food manufacturing sales mold, CustFrust sells [...]
Everyone complains about those irritating “press one for this” and “press two for that” phone systems that companies use to handle customer calls, but think of how much higher prices would have to be if companies didn’t use them. In the past, human operators answered the phone, asked what the person was calling about and [...]
Welcome to my blog. Please enjoy this entry. They’ve been around for quite some time now, but I’ve never appreciated the theory or practice of store greeters. These humanoid automatons stand permanently affixed to a spot near the front of the store, fake smiles glued on their faces, feigning hospitality as they endlessly repeat, “Welcome [...]
Some businesses follow a strategy of “vertical integration,” which means that they acquire suppliers and/or distributors in their industry so they can capture a higher proportion of the revenue and, hopefully, profit streams that flow from the end customers through to the raw material suppliers. Given that most large enterprises are at least aware of [...]
Some people become incensed when they encounter the false friendliness that you often find in stores and restaurants. I, on the other hand, don’t mind it as long as it doesn’t go overboard. In fact, I appreciate the effort of a store clerk or restaurant server who is sufficiently skilled at acting to trick me [...]